Leadership and Negotiation Skills Specialization

Kuala Lumpur , Malaysia

"Overview This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved. Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the parties involved. Key Learning - Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements. - Develop communication skills: assertiveness and empathy. - Understand the importance of communication in people's lives and thus boost the improvement in our ability to effectively socialize. - Apply communication skills to performance feedback and achieve organizational objectives. Who Will Benefit? - Team Leaders - Operation Managers - Finance Officers"