Teamwork Skills: Communicating Effectively in Groups

Kuala Lumpur , Malaysia

"Overview Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. The goal is to help understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork. Key Learning - Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction - Develop decision making practices in order to become more creative and innovative - Learn how to communicate to resolve or diffuse group conflicts - Make better decisions about using technology for group work based on key practical and conceptual considerations Who Will Benefit? - Cross Functional Teams - Virtual Teams - Self Managed Teams"