CompTIA A+
Training course by Knowledge Works Sdn BhdKuala Lumpur , Malaysia
"Overview -A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware and more -A dramatically different approach in defining competency in operational procedures including basic disaster prevention and recovery and scripting basics -A greater dependency on networking and device connectivity Key Learning -CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. -CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. Who Will Benefit? -Service Desk Analyst -Data Support Technician -Help Desk Tech -Desktop Support Administrator -Technical Support Specialist -End User Computing Technician -Field Service Technician -Help Desk Technician -Associate Network Engineer -System Support Specialist"